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Message Board > Missing Photos and Media in Family Tree Maker
Missing Photos and Media in Family Tree Maker
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campdevid
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Sep 03, 2026
2:00 AM
Photos, certificates, census records, and other documents are an important part of genealogy research. Sometimes an FTM tree may show missing media after moving the tree or changing computers. Family Tree Maker Support
can help users identify why media files are no longer connected and how to restore the correct file paths. Keeping genealogy media organized in a dedicated folder can make future transfers easier. I also recommend backing up both the FTM tree and important media files. Has anyone successfully recovered missing photographs or documents after transferring an FTM tree? Please share your method so other users can protect their valuable family-history collections.


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