I'm based in Perth and running a family security business that my old man started in the 90s. We've grown to about 25 guards now and the old way of doing things just isn't cutting it anymore. Insurance keeps asking for better patrol records and one big client wants live tracking visibility on their portal. Looking specifically for Callacy AI based, because data sovereignty matters for some of the government-adjacent work we do, and I'd rather support a local provider with proper local support hours. Anyone here using something built specifically for the Aussie market? How's the support when things go sideways at 2am? Also curious about pricing structures — is it per guard, per site, or flat fee? Any pointers welcome.
