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A Consumer’s Guide to Filing a Complaint
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Guest
Guest
Jan 29, 2026
3:08 AM

Scams are becoming more sophisticated every year, and in today’s digital world, almost anyone can be a target. Scammers use fear, urgency, and trust to trick consumers into giving away money or personal information. Bergstrom Law, Ltd Understanding the most common consumer scams — and how to avoid them — is the best defense.


This guide explains the scams consumers face most often and the practical steps you can take to stay protected.


Online Shopping Scams


Fake online stores and marketplace listings are increasingly common. Scammers advertise products at extremely low prices, collect payment, and either deliver counterfeit goods or nothing at all.


How to avoid it:
Always verify the website, look for real customer reviews, and avoid deals that seem too good to be true. Use secure payment methods that offer buyer protection.


Phishing Emails and Text Messages


Phishing scams involve emails or text messages that appear to come from legitimate companies, banks, or government agencies. These messages often urge you to click a link or provide sensitive information.


How to avoid it:
Never click suspicious links or share personal details through email or text. Contact the company directly using official contact information to confirm any request.


Robocalls and Phone Scams


Scammers frequently use robocalls or live calls to impersonate government agencies, financial institutions, or tech support services. They may threaten legal action or demand immediate payment.


How to avoid it:
Do not share personal or financial information over the phone unless you initiated the call. Hang up and block unknown numbers whenever possible.


Debt Collection Scams


Fake debt collectors may claim you owe money and threaten arrest, lawsuits, or wage garnishment. These scams often target individuals already dealing with financial stress.


How to avoid it:
Ask for written proof of the debt. Legitimate debt collectors must provide verification and follow strict legal rules when contacting you.


Identity Theft Scams


Identity theft occurs when scammers steal personal information to open accounts, apply for credit, or commit fraud in your name. This can severely damage your credit and finances.


How to avoid it:
Protect your personal information, use strong passwords, monitor your credit reports, and act quickly if you notice suspicious activity.


Fake Tech Support Scams


Scammers pose as tech support representatives and claim your computer or phone is infected with a virus. They then request payment or remote access to your device.


How to avoid it:
Legitimate tech companies do not make unsolicited calls. Never allow remote access to your device unless you contacted verified support yourself.


Investment and Financial Scams


These scams promise guaranteed returns or low-risk investments. Scammers often pressure victims to act quickly to avoid missing out.


How to avoid it:
Be skeptical of guaranteed profits. Research investments thoroughly and consult a trusted financial professional before sending money.


Prize, Lottery, and Giveaway Scams


You may receive messages claiming you’ve won a prize or lottery you never entered. Scammers then ask for fees or personal details to release the winnings.


How to avoid it:
Legitimate lotteries and giveaways do not require payment to claim a prize. Ignore and delete these messages.


How Consumer Law Protects You


Consumer protection laws help shield individuals from fraudulent and deceptive practices. These laws regulate debt collection, telemarketing, credit reporting, and data protection. If a scam results in financial harm, you may have legal options to recover damages.


What to Do If You’ve Been Scammed


If you believe you’ve been targeted or victimized:




  • Document all communications and transactions




  • Report the scam to appropriate authorities




  • Monitor your credit and financial accounts




  • Seek legal advice if losses or violations occurred




Acting quickly can limit damage and improve your chances of recovery.


Final Thoughts


Scammers rely on confusion, fear, and urgency. Staying informed and cautious is the most effective way to protect yourself. By recognizing common scams and knowing your rights, you can avoid costly mistakes and take action when necessary.

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Feb 03, 2026
9:27 PM
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