• A decrease in truck rolls. For higher-value services, fewer in-person visits translate into lower travel expenses and more billable hours.
• Enhanced effectiveness. By using remote access and automated tools, technicians can handle more clients and solve problems more quickly.
• Improved client retention. Happy customers who stay longer are the result of proactive monitoring and quicker problem solving.
• Opportunities for premium pricing. For proactive monitoring and guaranteed uptime, clients are willing to pay more than for reactive break/fix services.
