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SASSA Status Check for R370: How to Track Your SRD
SASSA Status Check for R370: How to Track Your SRD
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Guest
Guest
Oct 16, 2025
1:02 PM
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The South African Social Security Agency (SASSA) plays a vital role in supporting millions of citizens through social grants. One of its most crucial programs is the Social Relief of Distress (SRD) grant — currently valued at R370 per month. This grant provides temporary financial assistance to unemployed South Africans and those with no source of income.
If you’ve applied for the SRD grant, one of the most important things you’ll need to do is perform a SASSA status check. This helps you track the progress of your application, find out if you’ve been approved, sassa status check for r370 and see when payment will be made.
This guide explains everything you need to know about checking your SASSA SRD R370 status, what the different results mean, and how to fix issues like declined or delayed payments.
What Is the SASSA R370 SRD Grant?
The SRD R370 grant is a temporary social assistance program introduced to help people aged 18–60 who have little or no income. It was first implemented during the COVID-19 pandemic as an emergency measure, but due to ongoing economic challenges, it has been extended multiple times.
To qualify for the R370 grant, applicants must:
Be a South African citizen, permanent resident, or refugee registered with Home Affairs.
Be unemployed and not receiving any other income or social grant.
Not receive Unemployment Insurance Fund (UIF) benefits or financial aid from the National Student Financial Aid Scheme (NSFAS).
Have a valid South African ID number and mobile phone number.
Once you’ve applied, you can check your status each month to see if your application is approved and when your payment will be released.
How to Check Your SASSA SRD R370 Status
SASSA has made it simple to track your SRD grant status using multiple methods — both online and offline. Here are the main ways to check:
1. Online via the Official SASSA Website
The official and most reliable method is through the SASSA SRD portal.
Steps:
Visit https://srd.sassa.gov.za
Click on “Check Status”.
Enter your 13-digit South African ID number and the cellphone number you used to apply.
Click Submit, and you’ll see your current SRD status — whether it’s Approved, Pending, Declined, or requires more information.
You may also see your payment date if your application was approved.
2. Check Your Status on WhatsApp
If you prefer using your phone, SASSA’s WhatsApp service is a convenient option.
Steps:
Save 082 046 8553 as a contact.
Send a message saying “SASSA” or “Status.”
Follow the prompts to enter your ID number and phone number.
You’ll receive your SRD R370 status directly in the chat.
This method is completely free and works on any smartphone.
3. Check via USSD (No Internet Required)
If you don’t have data, you can check using a USSD code on your phone.
Steps:
Dial *120*3210# or *120*69277#.
Choose the SRD status check option.
Enter your ID number and follow the instructions.
You’ll get your grant status on your phone screen.
This option works on all mobile networks and doesn’t require internet access.
4. Call the SASSA Helpline
You can also contact SASSA directly by calling 0800 60 10 11.
Provide your ID number and application details, and the agent will assist in checking your SRD R370 status. This is useful if your case requires manual verification or if your online status seems incorrect.
5. Visit a SASSA Office
If none of the digital methods work, visit your nearest SASSA office with your ID. Staff members can access your record and explain your status or payment delay.
Understanding SASSA SRD R370 Status Results
When you check your SRD status, you’ll get one of several results. Each has a specific meaning:
Status
Meaning
Action Required
Pending
Your application is being reviewed.
Wait for SASSA to complete checks.
Approved
You qualify for the R370 grant.
Check your payment date and bank details.
Declined
You don’t meet eligibility requirements.
Review the reason and submit an appeal if necessary.
Bank Details Pending
Your banking information is missing or incorrect.
Update your details on the SRD website.
Identity Verification Failed
SASSA couldn’t verify your ID with Home Affairs.
Double-check your ID and re-submit your information.
Referred
Your application needs further verification (e.g., UIF or NSFAS checks).
Wait or contact SASSA for clarification.
What to Do If Your SRD R370 Application Is Declined
If your application shows “Declined”, don’t panic — you can appeal the decision.
How to Submit an Appeal:
Go to https://srd.sassa.gov.za/appeals
Enter your ID number and cell number.
Select the month of the decline.
Provide a reason for your appeal and submit any supporting documents.
Your appeal will be reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA). The process may take a few weeks, so keep checking your appeal status regularly.
Tips for a Smooth SASSA SRD Experience
Use your own bank account: SASSA only pays into accounts registered under your name.
Keep your contact information updated: If you change your phone number, update it on the SRD website to receive OTPs and messages.
Check your status monthly: Approval is reviewed every month based on your income and eligibility.
Be aware of scams: Never share your ID or banking details with unofficial websites or people claiming to “speed up” your payment.
Be patient: During high-demand periods, system delays are common. Keep checking through official channels.
Why It’s Important to Check Your SASSA SRD Status
Doing regular SASSA status checks helps you stay informed and ensures you don’t miss out on payments due to technical or administrative issues. It also gives you time to correct any problems before the next payment cycle.
Whether your status is Pending, Approved, or Declined, knowing where you stand helps you take the right action — whether that means waiting patiently, submitting your banking details, or appealing a decision.
Final Thoughts
The SASSA R370 SRD grant continues to provide critical relief for South Africans facing economic challenges. By learning how to perform a SASSA status check, you can take charge of your application and ensure your payments are on track.
Use the official channels — the SASSA website, WhatsApp, USSD, helpline, or local office — to track your progress safely. Remember, patience and accuracy are key: keeping your information up to date and checking regularly can make all the difference between delay and timely payment.
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