I recently visited the Jetstar Airways Melbourne Office in Australia to sort out a change in my flight and wanted to see how others felt about using the office for help. Personally, I found the experience mostly positive — once I got to the desk, the staff were friendly and explained everything clearly. It definitely felt more reassuring than trying to get things done through the website.
That said, I did have to wait about 25–30 minutes before my number was called, and parking in the area was a bit of a challenge. So if you’re planning a visit, I’d recommend arriving a little early or using public transport to make things easier.
Has anyone else been there recently? Were you happy with the support, or did you run into any issues? It would be great to hear about your experience and whether you thought the visit was helpful.
