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Delta Airlines Venice Office +1-888-839-0502
Delta Airlines Venice Office +1-888-839-0502
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airofficecounter
189 posts
Jul 15, 2025
1:42 AM
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I had a connecting flight from New York to Venice with a short layover in Paris, and unfortunately, one of my checked bags didn’t make it. Feeling frustrated, I visited the Delta Airlines Venice Office to report the issue, and I’m so glad I did. The staff was sympathetic and professional, immediately filing a report and contacting the baggage services team at the airport. They tracked my luggage and promised a delivery update within 24 hours. True to their word, my bag was delivered directly to my hotel the next evening, fully intact. The staff also followed up by email to ensure I had received it. Their proactive approach and consistent communication really helped calm my nerves. Baggage mishandling is always stressful, but the way Delta’s Venice team handled the issue turned a negative situation into a manageable one. I appreciated the transparency—they gave me a claim number, walked me through the process, and didn’t leave me guessing. If you're in Venice and face any baggage issues with Delta, this office is a lifesaver. Their customer-first attitude is a true asset to Delta’s reputation in Europe.
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