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Message Board >
Unifying Sales, Marketing, and Service with CRM
Unifying Sales, Marketing, and Service with CRM
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1
jamanna
6 posts
Jul 12, 2025
12:06 AM
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What are the key benefits of aligning sales, marketing, and customer service under a unified CRM platform, and how can the right implementation partner support that process?
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boriska
11 posts
Jul 12, 2025
12:15 AM
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Choosing the right Zoho authorized partner https://www.customerization.ca/ was critical for us. We needed to unify customer service, marketing, and sales under one platform. Customerization guided us step by step — from mapping our needs to customizing Zoho Desk, Campaigns, and CRM to work together. The integration was smooth, their training was clear, and adoption across our team was surprisingly fast. I can’t believe how much time we’re saving on routine tasks now.
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