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Turkish Airlines Detroit Office +1-888-839-0502
Turkish Airlines Detroit Office +1-888-839-0502
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airofficecounter
176 posts
Jul 05, 2025
1:58 AM
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I recently had to cancel my Turkish Airlines flight to Istanbul due to a family emergency. Instead of handling it online, I decided to visit the Turkish Airlines Detroit Office and it was the best decision. The moment I explained my situation, the staff offered support and compassion. They carefully reviewed my ticket, explained the refund options and applicable policies, and suggested a credit voucher or free rebooking for a later date. I chose to rebook, and they worked swiftly to find alternative dates that matched my schedule. They even managed to reassign my preferred window seat and vegetarian meal for the new flight. The entire process was handled with empathy and professionalism, and they provided all confirmations on the spot. I appreciated that there were no hidden fees or confusing procedures. What could have been a frustrating experience turned into a surprisingly smooth one, all thanks to the Detroit team. Their customer-first approach made a huge difference during a tough time. I’m truly grateful for their care and efficiency. Turkish Airlines should be proud of the excellent service their Detroit Office provides—it’s the kind of experience that builds lasting customer loyalty.
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