Has anyone here ever hired an Exploratory Testing service for a software project? Curious about others' experiences.
Hey folks, I’m working on a mid-sized SaaS app and we’re starting to feel like our usual testing routine is missing a lot of the weird edge cases and usability quirks. We’ve got the basics covered with unit tests and automated stuff, but real-world issues keep slipping through. Someone on my team suggested bringing in an Exploratory Testing service to give our product a fresh set of eyes and dig into things more creatively.
I’d never really considered outsourcing something like that before, but I found this company called Testing4Success and their approach seems pretty solid. They focus on skilled testers manually going through your app in a more free-form, unscripted way to uncover bugs that automated tests or typical scripted QA might miss.
Has anyone here gone this route before? Did it actually help catch the kind of stuff that would frustrate users? I’d love to hear if anyone’s had success (or failure) stories with Exploratory Testing in general, whether you did it in-house or brought in a service like this. Just trying to figure out if it's worth the investment before pitching it higher up.
Let me know how it went for you if you've tried something like this. Curious to hear from anyone who's been in the same boat.
