A personal situation forced me to modify my flight dates, and I didn't want to deal with internet systems. I therefore visited the United Airlines Accra Office. Everything was handled quickly by the agent there. They discovered the best solutions that fit my schedule and budget, listened to my concerns, and provided a thorough explanation of the modification fees. I valued their compassion and the fact that they refrained from making needless upselling attempts. I was given a comprehensive itinerary printout prior to my departure, and the modifications were completed in less than half an hour. To settle this face-to-face was a comfort. They made a difficult situation manageable with their cool-headedness and helpfulness. Very good service.
Last Edited by airofficecounter on Jun 06, 2025 12:27 AM
