It was a wise choice to visit the Etihad Airways Hong Kong office. The personnel was amiable, informed, and genuinely concerned about making my trip go smoothly. They guided me through every step of the process when I needed assistance with my Etihad Guest account and point redemption. They also provided useful advice on lounge access and airport check-in. The entire procedure was stress-free, rapid, and effective. Having a local office where visitors can interact with actual people and receive individualized support is reassuring. Etihad has once again demonstrated why it is a highly regarded airline with exceptional customer service at every turn.
