The Philippine Airlines Tokyo Office offers first-rate customer service. My return ticket had various problems, and I was perplexed. However, I felt at ease as soon as I interacted with the staff. They were prompt, courteous, and well-trained. They fixed my issue in ten minutes and didn't make me wait long. I smiled as I walked out of the office. This office is well aware of the significant impact that excellent customer service can have. Because Philippine Airlines looks out for its customers from beginning to end, I will always choose them.
