MSPs should focus on robust password management and regular patching: 1. Enforce Strong Password Policies — Require the use of long, unique passwords and consider implementing password complexity requirements. A password manager can help employees remember and manage these passwords 2. Enable Multifactor Authentication (MFA) — MFA should be mandatory for all privileged accounts and critical systems 3. Establish a Robust Patch Management Program — Develop a systematic and automated approach to applying updates and security patches 4. Monitor Security Bulletins — Stay informed about new vulnerabilities and patches by monitoring security bulletins from vendors like Microsoft, Adobe, and Google 5. Conduct Regular Security Audits and Penetration Testing — Regularly audit RMM application security and conduct penetration testing across the overall network to identify and address any weaknesses Conclusion RMM tools and PSA software applications are a critical component of an MSP's toolkit, but they also present significant security risks. By understanding the specific threats and implementing the recommended security measures, MSPs can significantly enhance RMM security and protect their clients' systems from cyberattacks. The Acronis Cyberthreats Report H2 2024 provides valuable insights and actionable recommendations that can help MSPs stay ahead of the evolving threat landscape.
