I inquired about special lunches at the Vietnam Airlines Melbourne Office. I was concerned about the in-flight meal because I have dietary allergies. The employees were really supportive. They informed me of all the special meal alternatives, including vegetarian and gluten-free options. They saw to it that my reservation included it. I was truly taken care of. I didn't have to wait long because the office wasn't overly crowded. The employees were courteous and friendly. I felt prepared for my flight as I walked out of the office. I'm grateful.