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Cebu Pacific Cancellation Policy +1-888-839-0502
Cebu Pacific Cancellation Policy +1-888-839-0502
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Guest
Guest
May 19, 2025
4:19 AM
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The Cebu Pacific Cancellation Policy is designed to offer flexibility while maintaining affordability, especially for travelers who are conscious of budget constraints but still want the option to modify or cancel their plans when necessary. One of the most convenient features is the CEB Flexi add-on, which allows passengers to cancel their flights up to two hours before departure and convert the full value of their booking—minus the CEB Flexi fee—into a Travel Fund. This Travel Fund can be used to book future flights or purchase additional services such as baggage or seat selection. The fund is valid for at least 12 months, giving travelers ample time to reuse the value for upcoming trips.For those who do not opt for flexible fare bundles, cancellations are usually non-refundable unless specific conditions are met. These include situations such as flight cancellations or significant changes initiated by the airline, medical emergencies with proper documentation, or government travel restrictions. In these cases, Cebu Pacific may offer a full refund or free rebooking options. Refunds are processed within 15 business days, although it may take longer depending on the payment method and banking institutions involved.Additionally, cancellation fees can vary depending on the route and fare type. For domestic flights, the fees are generally lower, while international flights—especially long-haul routes—may incur higher charges. Passengers are encouraged to check these fees at the time of booking to avoid surprises later on. Managing cancellations or changes is made easy through the airline's official website or mobile app, under the “Manage Booking” section. Overall, the Cebu Pacific Cancellation Policy provides travelers with practical options to handle last-minute changes, especially when using the right fare types and add-ons. It's a customer-focused approach that balances flexibility with low-cost travel.
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