Hi, I visited the Jetblue Airlines Orlando Office to reserve a same-day flight to Boston after my initial airline cancelled. The staff was very understanding—they were able to secure me a fair fare, clarified all baggage rules, and even assisted me with joining the TrueBlue rewards program. What amazed me was the way the staff was so polite and patient, even with multiple individuals waiting. They ensured that I knew everything regarding my flight, seat choice, and check-in procedure. The face-to-face experience was simpler and more comforting than calling a helpline or accessing an app when time was short. I was relieved to leave the office and feeling well-equipped for my journey.