Hi, I am a frequent traveler and a MileagePlus member. I required assistance to redeem miles to upgrade on a transatlantic flight. United Airlines Moscow Office was outstanding in their assistance. The employees were well-versed with the MileagePlus scheme and explained how many miles I would require and what upgrades I could opt for on my flight route. They even assisted me in merging miles from two accounts after checking my details, which I was unable to accomplish online. Within 20 minutes, my upgrade to business class was confirmed, and I was handed all the necessary documents. Their knowledge helped save me time and frustration. I valued their patience and extra effort to do things right — literally. If you’re a MileagePlus member based in Moscow, the office is an invaluable resource for maximizing your benefits.
