First-rate service laid the groundwork for an unforgettable holiday at the British Airways Office in New York where my favorite travel experience began. I came into the office expecting ordinary support to resolve some travel-related concerns, but I received much more than that. The staff welcomed me with open arms, paid close attention to my concerns, and handled every part of my itinerary with tact and professionalism. In addition to explaining my Executive Club benefits and helping me upgrade to a premium seat, they also gave me personalized recommendations for where I should travel. Their ability to adjust to last-minute changes without making me feel rushed or nervous was impressive.
