My most memorable journey began at the Jetblue Airlines Office in Port of Spain which is situated in Trinidad's busy downtown. Upon entering, I was immediately welcomed with warm Caribbean friendliness and timely service. The staff not only made me feel welcome but also went above and above to make my trip unforgettable. I received shrewd advice on airline options and even some unexplored New York sites from the agent, who handled my last-minute itinerary change with cool professionalism. This encounter was very unique because of the personal touch. I was treated more like a valued visitor than a ticket number. Documentation and check-ins were completed in a composed and systematic way.