ISO 9001 is the world's most widely recognized standard for quality management, published by the International Organization for Standardization (ISO). It outlines the requirements for an effective QMS, providing a framework for organizations to:
• Develop a customer-centric focus: Understanding and meeting customer requirements is a cornerstone of ISO 9001.
• Establish a strong leadership commitment: Management plays a crucial role in driving quality throughout the organization.
• Plan and implement processes effectively: A clear understanding and documentation of key processes are essential.
• Continuously improve: The standard emphasizes the importance of continual improvement through a cycle of plan-do-check-act.
• Empower employees: Engaged and empowered employees are essential for achieving quality objectives.
• Maintain effective communication: Clear communication throughout the organization is critical for success.
