Managed IT support services are a comprehensive suite of services provided by external IT service providers to maintain and manage an organization's IT infrastructure. These services include proactive monitoring, troubleshooting, and resolution of IT issues, typically offered through a subscription-based model. The primary goal of managed IT support services is to ensure the reliability and availability of a company's IT systems while minimizing downtime. Businesses benefit from these services by offloading the responsibility of IT management to experts, which allows them to focus on their core operations.
