Press and hold the power button of the HP Envy 4500 printer.Restart your HP Printer.Go to computer Settings>Devices>Printers and Scanners.Check for HP Envy 4500 printer icon.If icon not found, install the latest HP drivers on the computer.Open HP Envy 4500 Printer icon.Printer assistance will open on the computer screen. Click on the Scan option and select Scan to computer.Now press the Enable button to enable scan to computer option.Last but not least, a retry scan from the printer. This is process how to hp envy 4500 scan to computer.