Don’t just say what you’re not happy about; be prepared to ask specifically for what you want. Be direct and shoot higher than what you think you might get. Don’t be afraid to go to the top. Ask for a manager. It might be that only a higher-up is allowed to make those decisions, and sometimes just the fear of calling the boss will n-Parmigiani Pershing luxury men watchesudge customer service in your favor. As my friend says, “Low-level folks have the fear of God put in them that a call to the C-suite will get them in trouble, so they respond.”